You can use the cashback balance earned when making a new purchase, as it will be deducted directly from the total amount.
To receive cashback, log in to your account on our website or app and complete your purchase using the available discount or cashback codes. The website will automatically guide you through the process.
Cashback credit is available for use for up to 60 days from the date it is added to your account.
Yes, you can combine cashback with available installment options. After choosing the appropriate installment plan, you can use your cashback balance to reduce the remaining amount to pay.
Yes, you can use a discount code with cashback. For example, if you want to make a new purchase and have a discount code, cashback will be applied at a rate of only 20% of the remaining basket value after the discount.
If you don't receive your cashback after your purchase, please make sure you're logged in to your account on the website or app during the purchase. If the issue persists, you can contact our support team via our social media channels.
No, the cashback balance is only used for 20% of the basket value per purchase, and the entire balance cannot be used at once.
Cashback cannot be converted into cash and can only be used for purchases within our website or app.
Cashback Usage Rate
You can only use the 20% cashback balance of the allowance value. The earned balance is applied to new purchases. For example:
If you purchase a product worth 1,000 riyals:
You will receive cashback worth 100 riyals, which you can use on your next purchase.
If the basket value for your next purchase is 200 riyals:
Only 40 riyals will be deducted from your cashback balance (20% of the basket value).